Sony WHCH720N Truly Wireless Noise Canceling Headphones Black

Introduction

Immerse yourself in your favorite tunes with the WHCH720N Truly Wireless Noise Canceling In-Ear Headphones. The lightweight headband is designed for comfortable all-day wear. High sound quality and well-balanced sound tuning with DSEE provides a high-quality listening experience. Make crystal-clear hands-free calls with the built-in microphone and Precise Voice Pickup technology. Multipoint connection allows you to switch between 2 devices at once. And, it compatible with Google Assistant and Alexa.

Next-level noise-cancelling.
With Sony’s Power Integrated Processor V1 and Dual Noise Sensor technology, these headphones offer long-lasting noise cancellation. Plus, with Adjustable Ambient Sound and Adaptive Sound control you can tailor sound to suit the environment around you.

Long lasting battery.
Dance away without having to stop for a charge. The headphones have up to 35 hours of battery life, so they can outlast even your longest playlist.

Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

• Sony’s Power Integrated Processor V1
• Up to 35 hours of battery life
• Lightweight noise cancelling headband
• Adjustable Ambient Sound and Adaptive Sound control
• High sound quality and well-balanced sound tuning
• Crystal-clear hands-free calls
• Voice assistant with Precise Voice Pickup technology
• DSEE
• Built-in microphone
• Google Assistant and Alexa compatible

Specs

• Dimensions: 8.2 x 2.2 x 8.4 in.
• Weight: 15.2 oz.

SKU#

SKU#

WHCH720NB

What’s in the box

• Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones
• USB-A to USB-C connector
• 3.5mm to 3.5mm cable
• Manual

Reviews

Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones Reviews3.63.6 out of 5 rating

38 reviews

5 stars (17)4 stars (6)3 stars (4)2 stars (4)1 star (7)

58% of reviewers recommend this product.

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What the WH-CH510’s needed. 5 out of 5 rating

Ramzzz . 16 days ago

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Yes, I’d recommend this product.Better than the WH-CH510’s. The complaints I had about the 510’s was that they were not tight enough around the head, but these are way better and feel more sturdy. I never went back to wearing earbuds, and my brothers say I look autistic due to how much I wear these.Good battery life, good sound quality, and light weight.If you are looking for something to wear everyday, buy these.Report as inappropriate

Sony North America Customer Support – 15 days ago

Hi Ramzzz, It’s a pleasure to hear that your new WH-CH520 headphones are working out so well for you! We’re glad they feel sturdy and have a better fit than your previous pair. It’s great to know that the long battery life, lightweight design and quality sound have made them your go-to headphones for everyday use. Thanks for choosing Sony! Best regards, Estefany

sony.com Originally posted on sony.com

Static noise in left ear 2 out of 5 rating

Emiky . 1 month ago

I bought these less than 3 days ago and I’ve found them to be okay of use until today. Out of the left ear it began making a static/popping noiss out of nowhere and it hasnt stopped ever since. It happened after i connected the aux cord it came with and started the buffering noise after. I tried hard resetting the headphones and it didnt work. Im very disappointed at the product since i was expecting at least quality headphones for the money spent. This is my first buying Sony headphones and may be my last. Im going to return them to get my money back.Report as inappropriate

Sony North America Customer Support – 1 month ago

Hi Emiky,We understand your frustration with the static/popping noise you’re experiencing with your new WH-CH720N headphones, and we sincerely apologize for the inconvenience. That’s definitely not the experience we want for our customers.If you’re willing to give them another chance, we can help troubleshoot this issue. Please contact our support team, and we’ll work with you to find a solution. You can reach them through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphonesThanks for considering Sony products.Best regards,Eliab

sony.com Originally posted on sony.com

Great headphones with extremely good batteries! 5 out of 5 rating

sushniak . 1 month ago

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Yes, I’d recommend this product.I bought them about 9 months ago. Not using them quite often. AND!!! Only 3 full charges were made till today. So, once per 3 months is enough for me. Not bad, yeah :)Great sound, great talk.A very good choice for a mid-range headphones.Report as inappropriate

Sony North America Customer Support – 1 month ago

Hi Sushniak, thank you for the wonderful 5-star review! We’re thrilled to hear how much you’re enjoying your WH-CH720N headphones. It’s fantastic to know that the battery life is meeting your needs so well, and that you’re impressed with the great sound and call quality. We appreciate you recognizing them as an excellent choice in the mid-range category. Thank you for choosing Sony and enjoy the music! Best regards, -Dominick

sony.com Originally posted on sony.com

Daily use for four years 5 out of 5 rating

RaeW . 1 month ago

I bought these 3 or 4 years ago and they’ve carried me through thousands of hours of music and podcasts as well as noise canceling an entire home remodel. The plastic parts do begin to break down and once they start, the end is near. I would recommend not leaving them in harsh temperatures that may speed up that process. Mine have finally broken today after years of daily use.Report as inappropriate

Sony North America Customer Support – 1 month ago

Thank you for sharing your experience with the WH-CH720N headphones. We’re so glad to hear they’ve been a valuable part of your daily life for thousands of hours, even helping you through a home remodel! We also appreciate your feedback regarding the plastic components, and we will certainly pass your comments on to our product team for future consideration.Thanks for choosing Sony.Best regards,Eliab

sony.com Originally posted on sony.com

Good for entry level users 4 out of 5 rating

faya_ayay . 2 months ago

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Yes, I’d recommend this product.I got these headphones 2 days ago and they are incredibly good. I like how these headphones connect to my phone and PC at the same time so that after a call, its goes back to playing my music. The Sony Headphones Connect is a must have if you care about fine tuning your audio, connecting to 2 devices, and 360 reality audio. The 50 hour battery life is good if you play your music non-stop. The only think I don’t like about this product is after 30 minutes of use, it starts to hurt my ears. I would recomend this product for anyone who is new to buy wireless headphones from SonyReport as inappropriate

Sony North America Customer Support – 2 months ago

Hi faya_ayay! Thank you for sharing your experience with the WH-CH520 headphones! It brings us great joy to hear that you’re enjoying the seamless connectivity to both your phone and PC, and that the Sound Connect app has enhanced your audio experience with features like 360 Reality Audio. We appreciate your feedback regarding comfort and we recommend trying out softer ear cushions or adjusting the fit to alleviate any discomfort during longer listening sessions. Your input is invaluable as we strive to create products that enhance your listening pleasure. Thank you for choosing Sony and for recommending the WH-CH520 to others!Best regards,Estefany

sony.com Originally posted on sony.com

Too Bass heavy for my taste 3 out of 5 rating

IllinoisUser . 2 months ago

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Yes, I’d recommend this product.I think the headphone provides good audio provided you like more bass. I prefer better midranges where bass does not over power everything else. I did not like the app that is to used with headphones.Report as inappropriate

Sony North America Customer Support – 2 months ago

Hi IllinoisUser, we’re sorry to hear that our headphones didn’t fulfill your expectations, especially regarding the bass and midrange balance. We appreciate you sharing your detailed feedback with us.We also apologize for your dissatisfaction with the accompanying app. User experience is incredibly important to us, and your comments about it are valuable.Please be assured that we’re always striving to improve our products and software. We’ve taken note of your feedback regarding the midrange clarity and the app’s performance, and we’ll certainly be considering it for future releases and improvements.Thank you for being a Sony customer and for helping us make our products even better.Sincerely,Estefany

sony.com Originally posted on sony.com

It broke after just a few months 1 out of 5 rating

It broke . 2 months ago

Sounds great and was easy to connect but one side of the headphone fell off. Called support and they said its not covered by warranty. Really cheap construction and not built to last. Save your money for a manufacturer that stands behind their product.Report as inappropriate

Sony North America Customer Support – 2 months ago

Hi there, thanks for your feedback. We sincerely apologize for the experience you’ve had with your WH-CH520 headphones.We understand your concerns and wish we could provide an alternative solution. However, the damage you’ve reported falls beyond the coverage of our limited warranty for headphones.We know this isn’t the answer you were hoping for and we genuinely regret any inconvenience or disappointment this has caused. We value your business and your feedback is important to us as we continuously work to improve our products and services.Thank you for being a valued Sony customer and for letting us know about this issue.Sincerely,Estefany

sony.com Originally posted on sony.com

wm ch520 5 out of 5 rating