Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones

Introduction

Take your music experience to the next level with the Wireless Noise Canceling Headphones. These industry-leading noise-canceling headphones feature Dual Noise Sensor technology for an immersive listening experience. Adaptive Sound Control provides a personalized listening experience wherever you are. Speak-to-chat technology automatically reduces the volume of your headphones during conversations. Superior call quality with precise voice pick up means you will always be heard. And, wearing detection automatically pauses playback when headphones are removed so you never miss a beat.

Easy to use.
Touch sensors built into the earcup allow you to play, pause, skip tracks, control volume, activate your voice assistant and answer phone calls.

All-day battery life.
With up to 30 hours of battery life, these headphones will outlast even your longest playlist. And, if you’re running low, quick charging means a 10-minute charge will give you 5 hours of playback.

Enhance your music.
Take your music to the next level with Edge-AI. Edge-AI analyzes your music in real-time to rebuild audio that may have been lost during digital compression for a fuller, richer sound.

Multiple device pairing.
Wireless Noise Canceling Headphones pair seamlessly with multiple devices, to make swapping from your phone to your laptop a breeze.

Long-lasting comfort.
The updated headphone design relieves pressure on the top of your head, for long-lasting comfort through all-gaming or a long day at work.

1. Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

• Industry-leading noise canceling
• Dual Noise Sensor technology
• Up to 30 hours of battery life
• 10-minute charge for 5 hours of playback with quick charging
• Automatically reduces volume during conversations
• Edge-AI next-level music
• Touch sensor controls
• Superior call quality
• Wearing detection
• Seamless multiple-device pairing
• Adaptive Sound Control
• Updated design with long-lasting comfort

SpecsDimensions:

• USB Cable Type-C: 7.88 in.
• Audio Cable: 47.24 in.
• Weight: 8.96 oz.

SKU#

SKU#

WH1000XM4S

What’s in the box

• Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones

Reviews

Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones Reviews4.24.2 out of 5 rating

479 reviews

5 stars (324)4 stars (43)3 stars (38)2 stars (27)1 star (47)

79% of reviewers recommend this product.

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The best in the industry 5 out of 5 rating

Manoharre . 11 days ago

Top product ,which i am experiencing. would recommend to every oneReport as inappropriate

Sony North America Customer Support – 10 days ago

Hi Manoharre, Thanks for sharing your experience! We are delighted to hear you’re so impressed with your WH-1000XM4 headphones. It’s fantastic to know you’re finding them to be a top-tier product and would recommend them to others. We appreciate you choosing Sony! Best regards, Estefany

sony.com Originally posted on sony.com

Amazing Sound AND Features 5 out of 5 rating

TeeTeenie . 20 days ago

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Yes, I’d recommend this product.I received Sony – WH-1000XM4 Wireless Noise-Canceling Headphones as a gift from my father-in-law. I’d been researching brands and models for months and finally asked for advice from someone more knowledgeable than me. My father-in-law decided he’d just buy me the same ones he bought for himself. The sound quality is phenomenal and the features included are fantastic. Super comfortable, durable and decent color selection. I love them!Report as inappropriate

Sony North America Customer Support – 19 days ago

Hi TeeTeenie, Thank you for your incredible 5-star review! We’re very glad to hear that you love your Sony WH-1000XM4 headphones and that your father-in-law’s expert recommendation was such a success. It’s wonderful to know that you’re enjoying the phenomenal sound quality and fantastic features. We designed these headphones to be both comfortable and durable, so it’s rewarding to hear that they are hitting the mark for you. Thank you for choosing Sony! Best regards, Dominick

sony.com Originally posted on sony.com

Amazing 5 out of 5 rating

LZ New Hampshire . 29 days ago

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Yes, I’d recommend this product.After hours of research, I decided on the Sony WH-1000XM4. I was traveling and I needed something noise canceling. Everything is top notch for me with this headset. The fit is great. The sound is amazing. Truly noise canceling. I have recently started listening to audio books before drifting off to sleep. Even laying on a pillow the comfort is better than I could have asked for.Report as inappropriate

Sony North America Customer Support – 29 days ago

Hi LZ New Hampshire!It brings us great satisfaction to hear your WH-1000XM4 has made your travels and nightly listening so comfortable! These headphones use clever noise canceling technology that blocks out background noise, making it easier to focus on your music, books or just unwind anywhere.Thank you for choosing Sony!Best regards,Estefany

sony.com Originally posted on sony.com

Great for office, not for road trips or flights. 2 out of 5 rating

1 month ago

Fantastic sound quality. Noice cancelling does not work well outdoors or on a bus. They make a loud popping noise. I thought I had upgraded from 700 series, but thats simple not the case. Same issue with flying.Report as inappropriate

Sony North America Customer Support – 1 month ago

Hi there,Thank you for considering Sony products. We’re sorry to hear you’re experiencing issues with the noise-canceling feature on your WH-1000XM4 headphones. A popping noise and reduced performance are not typical, and we want to help you resolve this.We recommend trying these steps:Resetting the headset: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541012.htmlInitializing the headset to restore factory settings: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541013.htmlFirmware Update to Version 2.4.1: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/software/00278246If the issue persists, please email us at [email protected] with the following information. Your headphones are covered by a one-year limited manufacturer’s warranty, and we will be happy to assist you further.- Name:- Sony Username:- Model Number:- Description of the Issue:- Telephone Number:We appreciate your patience and look forward to assisting you.Best regards, -Fred

sony.com Originally posted on sony.com

Buy at own risk 1 out of 5 rating

RedCat152 . 1 month ago

These are 200 pounds and the battery broke within 2 months. Wont charge anymore. Try to go to Sony support and it sends me to an AI chatbot – no other options. If you buy these they will break.Report as inappropriate

Sony North America Customer Support – 1 month ago

Hi RedCat152,Thanks for reaching out. We are very sorry to hear about the inconveniences you are having with your unit. This is certainly not the quality we aim for, and we sincerely apologize for your frustrating experience with our support system.We understand your frustration and want to provide you with some troubleshooting steps that have helped many users with charging issues:1. Check Your Charging Cable and Adapter: Make sure you are using the USB-C cable that came with your headphones. Also, try using a different USB wall adapter or plugging the headphones into a different USB port, like on a computer.2. Perform a Reset: While the headphones are on, simultaneously press and hold the power button and the NC/Ambient button for about 10 seconds. The indicator will flash, and the headphones will reset without losing any pairing information. This can sometimes resolve software glitches that prevent charging.In case the problem persists even after the troubleshooting steps, please make sure to reach to our technical support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. You will a chat link or the number for you to get a live support agent who will be more than glad to help you out.We appreciate the understanding. Thanks for considering Sony products.Best regards,DiegoV, Sony North America Customer Support.

sony.com Originally posted on sony.com

Good sound cancellation 2 out of 5 rating

Fadedpigeon . 1 month ago

Bought the headphones for the gym and they are Great headphones had them for about 6 months then they stopped charging and theyll charge for 6+ hours and still not be charged. Tried different cables and outlets but they never charge. Really annoyingReport as inappropriate

Sony North America Customer Support – 1 month ago

Hi Fadedpigeon,Thank you for considering Sony products.We’re sorry to hear youre having trouble with your WH1000XM4 headphones. Theyre excellent headphones, so we understand how frustrating it must be when they stop charging.To troubleshoot, we recommend the following steps:Charging issue guide (headband / inear): https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/articles/00267822Resetting the headset: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.htmlInitializing to restore factory settings: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.htmlIf the issue continues after completing these steps, please note your unit is covered by a 1year limited manufacturers warranty. To help us assist you more quickly, please contact us at [email protected] and include the following details:- Name:- Sony Username:- Model Number:- Description of the Issue:- Telephone Number:We greatly appreciate your patience and understanding as we work to resolve this matter.Best regards, -Fred

sony.com Originally posted on sony.com

Great purchase 5 out of 5 rating

Tishd . 1 month ago

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Yes, I’d recommend this product.I purchased these headphones for traveling and they are great. Noise canceling feature and sound quality is 10/10 and they are very comfortable to wear for a long time.Report as inappropriate

Sony North America Customer Support – 1 month ago

Hi Tishd!It’s a true pleasure to hear you’re loving your new WH-1000XM4 headphones, especially for your travels! We’re so glad you’re finding the noise-canceling and sound quality to be perfect. The long battery life and touch controls are also a huge plus for those long journeys.Thanks for choosing Sony!Best regards,Estefany

sony.com Originally posted on sony.com

Awesome Sound machine 5 out of 5 rating